Terms of service
OVERVIEW
Welcome to YOUnergy Lotus! The terms “we,” “us,” and “our” refer to YOUnergy Lotus. YOUnergy Lotus operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated wellness and spiritual guidance experience (the “Services”). YOUnergy Lotus is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as disclaimers, medical guidance limitations, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and have given us consent to allow any minor dependents under your care to use the Services.
To use the Services, including accessing or browsing our online store or purchasing any products or services, you may be asked to provide certain information, such as your email address, billing, payment, and contact information. You represent and warrant that all the information you provide is accurate, current, and complete. You are solely responsible for maintaining the security of your account credentials and all account activity.
SECTION 2 – NATURE OF OUR SERVICES
YOUnergy Lotus provides services designed to support wellness, personal growth, and spiritual guidance.
Important: Our Services are not medical advice or medical treatment. We do not diagnose, treat, or cure any medical, mental, or physical condition. You should consult a qualified healthcare professional for any medical or mental health concerns.
By using our Services, you acknowledge that outcomes vary depending on individual circumstances, and you accept full responsibility for your personal decisions and actions.
SECTION 3 – OUR PRODUCTS AND SERVICES
We make every effort to accurately describe our services and offerings. However, results are not guaranteed, and the Services may not meet your expectations. Descriptions may change at any time without notice.
We reserve the right to discontinue any service or product at any time and may limit the availability of offerings at our discretion.
SECTION 4 – ORDERS AND BOOKINGS
When you place an order or book a session, you make an offer to purchase. YOUnergy Lotus reserves the right to accept or decline your order or booking at its discretion.
All bookings are non-refundable, though rescheduling may be available under our Refund Policy. You represent and warrant that your bookings are for your personal use only.
SECTION 5 – PRICES AND BILLING
Prices are subject to change without notice. The price charged for a service will be the price in effect at the time your order is accepted. Taxes, shipping, or other applicable charges may apply.
You agree to provide accurate, current, and complete billing and account information.
SECTION 6 – SHIPPING AND DELIVERY
For physical products (if any), all delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or other events outside our control. Once products are handed to the carrier, title and risk pass to you.
SECTION 7 – INTELLECTUAL PROPERTY
All content on the Services, including text, images, graphics, videos, and audio, is the intellectual property of YOUnergy Lotus or its licensors and is protected by law. You may use the Services for personal, non-commercial use only.
SECTION 8 – THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or links. Such tools are provided “as is,” and we do not endorse or control them. Use them at your own risk.
SECTION 9 – DISCLAIMER OF WARRANTIES
The Services and all products offered are provided “as is” and “as available”. We do not guarantee any specific outcome from participating in our Services.
We expressly disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
SECTION 10 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, YOUnergy Lotus and its affiliates, partners, employees, and licensors are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Services or any reliance on spiritual guidance or wellness content.
This includes, but is not limited to, emotional, physical, or financial outcomes. You acknowledge that participation is voluntary and done at your own risk.
SECTION 11 – INDEMNIFICATION
You agree to indemnify and hold harmless YOUnergy Lotus, Shopify, and our affiliates from any claims, losses, or damages arising from your use of the Services or breach of these Terms.
SECTION 12 – PROHIBITED USES
You may only use the Services lawfully and may not:
- Violate any laws or regulations
- Harass or harm others
- Upload harmful or illegal content
- Misuse our intellectual property
SECTION 13 – TERMINATION
We may terminate access to the Services at any time, for any reason, without notice. Certain sections of these Terms, including Intellectual Property, Limitation of Liability, and Disclaimer, will survive termination.
SECTION 14 – GOVERNING LAW
These Terms are governed by the laws of Singapore. You agree to submit to the jurisdiction of Singapore courts.
SECTION 15 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 16 – CONTACT INFORMATION
For questions regarding these Terms:
Email: ellice.leeyou@gmail.com
Address: Block 106, Singapore 560106, Singapore
Phone: 96492107